Mercedes-Benz of Tucson

+ add images

Address

6350 E Grant Road, Tucson, AZ 85715

Phone number

520-886-1311

Category

Auto Dealers

Staticmap?size=274x210&sensor=false&zoom=16&markers=32.249573%2c -110.857025

About Mercedes-Benz of Tucson

All of us at Mercedes-Benz of Tucson are dedicated to helping you find your dream new or Certified Pre-Owned Mercedes-Benz sedans, coupes, crossovers, SUVs, convertibles, roadsters and wagons. View our inventory and visit us at 6350 E Grant Road to find out for yourself what it feels like to drive "The best or nothing."

Tips & Discussions


Reviews



08-Aug-11
CantinaHope

While Having to replace a major transmission component and a fuel tank does not speak well for an E350 with less than 60K, your company warranteed half the cost. I appreciate what Steve and Scott did for me. Your Thomas has also been a...

review provided by citysearch



04-Aug-11
LeeanneZella

I was treated great by all employees. Stacy made special arrangements for me to have my car towed in after-hours and she had a Loaner Car waiting.
Rich VanSickle kept me informed on my service and had the car running the same...

review provided by citysearch



01-Aug-11
Carmonrodert3578

Evan is a great asset to your agency. I have been working with him for 7 years and have always found him to be personable, friendly and most importantly efficient. Mercedes-Benz of Tucson has a real gem in Evan. Also, Stephan is another...

review provided by citysearch



26-Jul-11
Tamikokleib1738

Gentlemen, all.

As well, each has been knowledgeable, efficient, effective, considerate.

Attitude begins at the top with the leadership of the manager. I expected integrity and courtesy in character and business matters; I wanted...

review provided by citysearch



22-Jul-11
Ngocheckler

The service was done in a timely manner. Rich my service advisor took the time to explain the services that were needed for my vehicle. I was able to get a loaner car while my car was being serviced which was very important. The...

review provided by citysearch



19-Jul-11
Zulaclinger3gt

The sales and service teams have all been exceptional. Always cater to my needs with quick and accurate information. From minor problems that they have fixed on the spot to "extra" services offered after my purchase. Especially love the...

review provided by citysearch



15-Jul-11
Brisa987

We took the car to Chapman Mercedes and talked to Jeremy. After they looked at it they called and said there was no previous repair done on the tire. Jeremy had the flat fixed for free and replaced a burnt out brake light at no charge....

review provided by citysearch



13-Jul-11
Brianna869

The service at your dealership has always been very good. I like having Evan as my service advisor. Everyone with whom I've come in contact has been polite and helpful. I certainly do recommend your dealership, and appreciate the...

review provided by citysearch



06-Jul-11
Adelecaram

The best experience by far of purchasing an automobile.

John was very curtious, professional, timely, suggestive, thoughtful, engaging, and made sure that no time was wasted waiting at the dealership.

Jason was exceptional as well. He...

review provided by citysearch



11-Apr-11
Shirely

Your service department is great. Exceptional customer...

review provided by citysearch



04-Apr-11
Coldwell emmi

I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very...

review provided by citysearch



24-Mar-11
Christie schrimpff

Rick Van Sickle is truly a great asset for your firm. He is always very helpful and a fine gentleman.



22-Mar-11
Gerrystamison

My sales rep was courteous, knowledgable and flexible. Overall, a very positive experience and one that i will recommend to my friend and...

review provided by citysearch



16-Mar-11
Euradavis3850

Best car buying experience I have had. All sales personnel knew their product, were courteous and friendly, were genuinely proud of the product they were selling and no one pressured me during the entire experience, including the finance...

review provided by citysearch



24-Feb-11
ARIZONA00

Tom Chance and John Hornbeck were wonderful to work with!



20-Jan-11
JackBow

Brian the sales manager was excellent in all of his explanations. He and John Scott treated me so well that my daughter came in and purchased a vehicle the same week.The General manager John Hornbeck was very knowledgeable as was Carlos...

review provided by citysearch



23-Dec-10
Private User

I have always been pleased with this dealership. They have taken care of all my needs for my vehicle. I have been treated in a very professional and courteous manner.My Service advisor Evan Stark knows me and my car and is very...

review provided by citysearch



13-Oct-10
Brittanytupacyupanqui

As usual everything was done right and on time thanks to our Service Advisor Jason Cowdry. Great...

review provided by citysearch



07-Oct-10
Maeschroder

I called for an impromptu appt and they had me in, in an hour. In spite of a very busy day at your service dept, they repaired and washed the car and had me out by around noon. This is why I will drive from La Mesa, past the other MB...

review provided by citysearch



13-Sep-10
Monmorning

I was amazed at the outstanding customer service shown me by all the employees. ...

review provided by citysearch



10-Sep-10
Day12345

Everything was great about the delivery and interaction with the sales associate.



08-Sep-10
Coffeeking

I have done business with Mercedes for 20 years and have been in contact with many Service Advisors but none as knowledgeable or helpful as Jason Cowdry. Not only does he explain things in a non-technical manner but is very patient with...

review provided by citysearch



02-Sep-10
Newdesk

It is nice to be treated as a customer that you want to keep.



01-Sep-10
Buddy12345

VERY COURTEOUS - ENTIRE STAFF



30-Aug-10
Virgo567

very happy with htis vehicle and with Jason



27-Aug-10
Play555

Special thanks to Scott Perkins and Richard Van Sickle for their advice, direction and coordination for arranging a seamless transition of our vehicle to the most convenient Mercedes repair facility. Also a very appreciative big THANK YOU...

review provided by citysearch



26-Aug-10
Best555

I have been with Rich Van Sickle for over 10 years, His service has always been superior and the quality that we expect. He is a tremendous asset to your organization. Chapman Mercedes Benz, Tucson Arizona.



23-Aug-10
DocM

Excellent Service Experience



19-Aug-10
Honey555

A true example for other corporations to follow. THANK YOU!!!



16-Aug-10
Wanderingfree

The entire experience was terrific - I have told everyone about the 1st class service I received!! This is the first Mercedes - Benz I have owned from a Tucson dealer (previously I lived in Scottsdale) - Be proud of your work and keep it...

review provided by citysearch



12-Aug-10
Partof

I was delighted with the service, the courtesy and the results



06-Aug-10
CircleK

just wished i would have visited the dealership sooner. Can't wait to buy another vehicle from you guys. Thank you for the best car shopping experience. ...

review provided by citysearch



22-Jul-10
BEANO

Rich is a five star guy ...

review provided by citysearch