Planet Honda

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Address

5505 Auto Court Drive, Matteson, IL 60443

Phone number

708-720-2700

Category

Auto Dealers, Auto Parts and Accessories, Auto Repair

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About Planet Honda

Looking for a new or used Honda in Chicago? Planet Honda is your local area Chicago Honda dealer for all your new and used car needs. The professional staff at Planet Honda offers the best new and used car prices, service and parts specials. Planet Honda offers a full line of Honda products including Accord, Civic, CR-V, CR-Z, Crosstour, Fit, Odyssey, Pilot, and Ridgeline. Planet Honda proudly serves the communities of Matteson, New Lenox, South Holland, Frankfort, Mokena, Orland Park, Orland Hills, Bourbonnais, Peotone, Countryside, Oak Lawn, Naperville, Joliet, Calumet City, Palos Hills and Highland just to name a few. Whether you are looking for a new or used Honda car or truck, leasing, car loan, service or parts, the knowledgeable staff at Planet Honda will help you drive off in the car you've always wanted.

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Reviews



13-Jul-09
Citysearch User

This is about the Honda service departments. I took my car to Planet Honda because a warning light came on and they were close by. They charged me $100 dollars, told me about a major engine problem (although I was having no problems before or while the warning light was on), recommended and quoted the repair cost, and sent me on my way -- warning light still on. Since I was not having any problems (other than the light) I took the car to Bosak Honda. They charged 1/2 teh amount for the diagnotic ($50.) They said the warning light indicates that a major problem may surface but did not recommend the repair since I was having no problems. The price they quoted for the eventual repair was hundreds of dollars less than Planet Honda, and they turned the warning light off so that I could tell if any future occurences happened. Conclusion: Service at Planet Honda is more costly and less helpful.



18-Oct-08
Kkleverence

We bought our CR-V here in August 2008, and we will not make the mistake of ever going back to this dealership. Part of our purchase agreement was that they would fix the front bumper on their ?certified car? since someone had obviously backed into it. We were told it would be no problem and would be called when the part was in. It took 6 weeks of us calling to get the car fixed and we are now being charged rental fees. I have called numerous times and have even gone back to the dealer to straighten this out to no avail (it is now October). Two calls to Honda Corporate have not solved the problem and we've had to resort to filing a complaint with the state's attorney general.

Their favorite game seems to be pass the customer, which they do both when trying to negotiate and use as a customer service strategy. Save your time and aggravation and buy a Honda from a dealer who will treat you decently.